Avanta Custom

I tried Edea & Jackson boots without success. I had my klingbeils for 11 years and nothing else was even comparable. Avanta was amazing! These boots feel like slippers & the customer service was great. Yes they ship them to you, since they are custom made in CA. The only problem I had was with the finish on the bottom of the boot which they fixed for me. Overall, I highly recommend Avanta!

I went to the Avanta Boot company for a lengthy, personalized fitting. We discussed my fitting requirements, & came to an agreement as to what size these boots would be. I am a split width with teeny, tiny heels. They sent me a pair of gorgeous beige boots with a red sole, but they were at least 3 sizes too large. They were crammed into a USPS Priority Mail box. I sent them back, & they sent them back to me immediately! No note, no nothing. I was able to get in contact with Bill Klingbeil, who arranged for them to try to fix the boots. They arrived, still way too large. I sent them back. Then, they made me another pair. Beautiful, but still too wide..the length was okay, but I could make a fist out of my toes. Actually, I could tie them tight & still pull my feet out. (I even went so far as to suggested that they borrow a last from SP Teri, size 5 AA/AAA heel.) I do not understand their refusal to use a standardized sizing system.
However, after a year & 3 months, they did send me a full refund. The boots themselves were beautiful, but their refusal to stick to our original sizing plan, coupled with the poor customer service & 15 month long wait, gives them 2 stars.